Introduction

360HomeAudit (hereinafter referred to as “Company”) is committed to safeguarding the privacy of its users. Our registered office is located at:

📍 [Insert Your Office Address Here]

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information across our website [https://360homeaudit.com] (hereinafter referred to as the “Website”) and any other platform or medium (including mobile apps, if applicable) through which we deliver our services.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we recommend you discontinue use of our services.

This policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000 (India).

Definitions

“We”, “Our”, “Us” – refers to 360HomeAudit, the creator of this Privacy Policy.
“You”, “Your”, “User” – refers to any natural or legal person using our Website or services.
“Personal Information” – any information that can be used to identify an individual, directly or indirectly.

Information We Collect

We collect information to provide better services to our clients and learners. This may include:

• Personal Data: Name, address, email ID, mobile number, qualification, educational background, area of interest, resume, etc.
• Tracking Information: Device ID, IP address, browser type, pages viewed, time spent, referring/exit pages, and interaction data.
• Service-Specific Data: Feedback, queries, mentorship history, project information, design preferences, etc.
• Payment Details (if applicable): UPI, bank account, debit/credit card details—processed securely via third-party gateways.

This applies to all users, including visitors who are not registered or logged in.

How We Use Your Information

Your information is used for the following purposes:
– To provide technical services, mentorship programs, PMC and design consultancy
– To communicate with you regarding project updates, class reminders, or support
– For internal documentation and performance tracking
– To customize services based on user preferences and improve user experience
– To comply with regulatory and legal obligations

We may also use anonymized data for research, reporting, and marketing.

Data Sharing & Third Parties

We may share limited personal information with:
– Affiliated Partners for training, projects, or certification
– Third-party Vendors for payment processing, analytics, or service delivery
– Legal Authorities if required by law

We do not sell, rent, or trade your personal information to anyone.

Cookies

We use cookies to enhance user experience. Cookies help:
– Recognize you when you return to our Website
– Remember your preferences and settings
– Track website usage for analytics (e.g., via Google Analytics)

You may disable cookies through your browser settings, although this may affect your experience.

Google Analytics

We use Google Analytics to understand website usage. Data collected is anonymized and used to improve content and layout. Google may share this data with third parties where required by law.

Accessing & Deleting Your Information

You have the right to:
– Access the personal information we hold about you
– Request corrections if your data is outdated or incorrect
– Request deletion of your data by emailing support@360homeaudit.com

We may retain some data for legal, security, or operational reasons.

Your Rights Under Law

As per applicable Indian data protection laws, including the IT Rules 2011 and any future updates from the Digital Personal Data Protection Act, you have:
– Right to access your information
– Right to correct inaccurate information
– Right to object to processing or request restriction
– Right to withdraw consent at any time
– Right to request deletion of your information

Security Measures

We adopt standard industry practices to protect your data:
– Secure servers and SSL encryption
– Restricted access to sensitive data
– Regular audits and compliance reviews

However, online data transmission always carries inherent risks. Users are advised to keep their login credentials confidential.

External Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. Please read their privacy policies before interacting.

Password Security

When creating an account, you are responsible for choosing a strong password and keeping it confidential. Notify us immediately at support@360homeaudit.com if you suspect unauthorized access.

Automated Decision-Making

We do not use automated decision-making or profiling in delivering our services.

Amendments to Policy

We may update this Privacy Policy from time to time. Any changes will be published on our Website. Continued use of the services after such changes constitutes your acceptance of the revised terms.

Consent Withdrawal, Data Download & Data Removal

To withdraw your consent or to request your data download or deletion, please write to us from your registered email at:

📧 support@360homeaudit.com

Contact Us

If you have any questions, feedback, or privacy-related concerns, feel free to contact us at:
📧 Email: support@360homeaudit.com
📞 Phone: +91-6295204768
🌐 Website: [https://360homeaudit.com]
🕒 Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM